Defence

Interserve is a leading provider of construction, land, property, asset and estate management services to the Ministry of Defence (MoD) and defence industries. With our ability to self-deliver and effective supply-chain management, we have been providing first-class support services for over 15 years.

We work for military establishments in the UK and internationally including Cyprus, the Falklands, Ascension Island and the Middle East. We deliver services to private-sector businesses working within the defence industry.

By choosing Interserve, clients are benefiting from a single support services provider for all their construction and estate management needs. Our delivery models ensure a collaborative working ethos, performance improvement and value for money through long-term relationships, shared risk and reward, nationwide coverage and experience across a diverse range of operational environments.

We have a dedicated Defence microsite Defence microsite where all our skills in the sector are brought together in one place.

 

Consult

An estate as large and diverse as the MoD’s is subject to the pressures of change, be it through new technologies, new requirements, new strategy or updating old facilities to support the current and future military capability.

Our consultancy expertise underpins all our services to help manage these changes. Throughout any project we are able to assist with implementing cost-effective measures, creating productive working spaces and developing sustainable, environmentally-friendly solutions.

Our services cover:

  • Estate strategy planning
  • Project management
  • Budget and cost management
  • Value management
  • Risk management
  • Programme management
  • Asset condition surveys
  • Whole-life cost modelling

Design

A successful project must be based not only on sound architectural and engineering design but also on its ability to provide the right environment for its purpose. By focusing on an asset’s purpose, ensuring that we have a deep understanding of our customer's needs and have secured full stakeholder collaboration, we are able to create a functionally-led design that is specific to the operational and maintenance issues that the facility will face throughout its working life.

Design is not specific to a building’s inception; it also includes service modelling, space planning, life cycle upgrades and refurbishment. Our involvement in these environments is the only way truly to understand how military operations and facilities management impact on the building’s suitability.

Build

Interserve has a long track record in the construction of complex projects, delivered consistently on time and to budget, and often in a ‘live’ environment. We offer whole-life solutions from strategic and service planning advice, project consultancy and management, to design, construction and commissioning.

Our understanding of the military requirements of the Defence Estate ensures that we can manage the interface with the client to minimise disruption whilst delivering a high quality build.

Many of the abilities we need to manage new-build projects are equally applicable to refurbishment. We bring together and co-ordinate a range of skills to create or regenerate a valuable asset on behalf of our client. Refurbishing a building throughout its life forms part of its planned management. Through this service we are able to hand over facilities at the end of the tenure in a well-maintained condition.

The diverse MoD requirement can be met by Interserve with capability to deliver the following specialist products in the construction and civil engineering of:

  • Education and training facilities
  • Infrastructure, roads, car parks, hard standings
  • Hospital and welfare facilities
  • Living accommodation
  • Aircraft hangars and large structures
  • Utility installation and water treatment
  • Coastal installation and repair works

Operate

Interserve plays an integral role in the operation of a diverse range of military environments. From managing ranges and training areas across the Defence Training Estate to providing packed lunches for ‘Thursday’s War’ (a weekly mock battle staged out at sea at HMS Drake in Devonport) and supporting teaching at Welbeck, the Defence Sixth Form College, our 5,000 plus employees blend seamlessly with military staff to ensure a flexible and responsive service.

Our capabilities are as diverse as the environments in which we work and our partnering arrangements with MoD clients are critical to developing an estate of the right size and quality that supports defence communities whilst encouraging sustainable development at all levels.

Our involvement on the Defence Estates Supplier Association also fosters a culture of continuous development and improvement, enabling Defence Estates to become an exemplar of best practice in estate management.

Support services:

  • Catering
  • Helpdesk
  • Security / car parking
  • Cleaning
  • Childcare
  • Linen and laundry
  • Office services
  • Accommodation services
  • Stores management
  • Medical support
  • Procurement
  • Transport

Specialist services:

  • Supporting range operations
  • Financial services including transparent costing models and life-cycle costing techniques

Maintain & replace

As one of the defence industry's leading facilities services providers, Interserve has provided total facilities management solutions for over 15 years. Our maintenance services include:

Maintenance:

  • Mechanical and electrical engineering
  • Building fabric
  • Capital works and refurbishment
  • Petrol, oil and lubricant (PET) installations
  • Grounds, planting & landscaping
  • Airfields, war graves, masts and towers
  • Planned and reactive
  • Project and plant management
  • Reliability-centred maintenance
  • Environmental management
  • Waste management and disposal
  • Emergency call outs

Minor works:

  • Painting and decorating
  • Repair and minor infrastructure /construction services

Case studies